About Our Shop
About Our Shop in Salem, VA
A Community Shop
Rollins Automotive in Salem, Virginia, is a local, family-owned community auto repair shop, yet our professionalism is second to none. We assist fellow motorists in our area with auto repair and related services. We keep our education and technology current because we hold ourselves to high expectations. This ensures that we accurately diagnose any trouble you’re noticing with your car. We don’t take your payment for diagnostic services unless we find the issue. Additionally, we balance fair pricing with exceptional quality work. This includes many applicable discounts that you’ll find in the Specials section, as well as extra savings for public servants and students. Let us know if you’re a member of law enforcement, the military, medical services, or education. It’s our way of saying thanks to others who serve. We’re conveniently located at 1202 W Main St, Salem, VA 24153. Hours are Mon – Fri: 8AM – 5PM, and walk-ins are welcome. Schedule your next appointment online or by phone at (540) 769-3011.
A Commitment to Excellence
When our founder, Michael Rollins, and his wife opened Rollins Automotive, they founded the shop on a commitment to excellence. This duo wants to do its part to shift the perception of the auto repair industry, changing the level of trust, the accuracy of mechanical diagnosis, and policies around upselling. This leads us to offer you the very best of all auto repair services. See us for timely planned periodic repairs such as tune-ups and brake pad exchanges. The metallic pads are durable, but they don’t last forever. As they wear thin, you’ll likely hear squealing when you brake. Our team can also help you with general auto repairs, even when unexpected. Examples include engine work, battery replacement, check engine light diagnostics and correction, electrical work, and more. Finally, head off as many problems as possible, delay major repairs, and protect your car’s initial warranty by letting us assist you with a solid plan of preventive maintenance services. We’re prepared to follow your manufacturer’s recommendations for factory scheduled maintenance, major mileage service protocols, and smaller visits in between that include fluid checks and oil changes. Other specifics we can address are fluid changes and flushes.
Our Care for Neighbors
The team at Rollins Automotive cares for our neighbors. We’re never too busy to talk with you about your car and explain the situation in understandable terms. What’s more, we never try to sell you services or components your car doesn’t need. In addition to reasonable pricing, we offer other perks at no additional charge. These include available after-hours drop-off, and same-day service. Cash, checks, major cards, or Apple/Google/Samsung Pay are payment options. We want you to feel comfortable entrusting your vehicle to Rollins Automotive for accurate diagnostics, professional service, and reliable repairs.
